Terms & Conditions
At AutoCheckAU, we are committed to protecting your privacy and maintaining transparent terms of service. By accessing or using our website and services, you agree to the terms outlined below.
1. Privacy Commitment
Your privacy is a priority for us. We only collect the information necessary to provide our services, including:
- Personal Information: Name, email address, phone number, and billing details (securely processed by third-party payment providers)
- Usage Data: IP address, browser type, and pages visited
- SMS Consent Data: Your phone number when you opt-in for text messages
We do not sell or rent your personal information to third parties.
2. SMS & Email Communications
By providing your phone number and/or email, you agree to receive communications from AutoCheckAU, including:
- Order confirmations and delivery of vehicle history reports
- Account or service-related updates
- Promotional offers (only if you opt in)
SMS Policy:
- Standard message and data rates may apply
- Message frequency may vary
- Opt-Out: Reply STOP at any time
- Support: Reply HELP for assistance
Your contact details remain confidential and are never shared for third-party marketing.
3. Data Security
We take appropriate measures to protect your data:
- SSL encryption is used to secure data transmission
- Payment details are processed through trusted third-party providers (we do not store card details)
While we implement strong security practices, no system can be completely secure.
4. Terms of Service
By using AutoCheckAU, you agree to the following:
Accuracy of Information
You are responsible for providing accurate details (such as VIN or registration number). We are not liable for incorrect results caused by inaccurate information entered by the user.
Vehicle History Reports
Our reports are compiled using multiple data sources across Australia. While we strive for accuracy, we do not guarantee that every record or event related to a vehicle will be included.
Intellectual Property
All website content, including text, graphics, and reports, is the property of AutoCheckAU. Reports are provided for personal use only and may not be copied, resold, or redistributed.
Disclaimer & Limitation of Liability
- Reports are provided “as is” and “as available”
- We do not guarantee uninterrupted service or error-free reports
- AutoCheckAU is not liable for any loss or damages resulting from reliance on our reports, except where required by law
5. Refund Policy
Due to the digital nature of vehicle history reports, all sales are generally final. Refunds may only be considered if:
- You were charged but did not receive your report
- A verified technical issue on our platform prevented delivery
Refund requests must be submitted within 7 days of purchase via:
info@autocheckau.com